
Voice, Fax, and Modems
In this section you will learn about
• How ISDN and analogue networks interact
• Digital and analogue conversions in the network
• Where and how these conversions take place
• MODEMs and CODECs
• How they impact making fax and modem calls
• ISDN equipment types and their fax and modem capabilities
Analogue Calls and ISDN
The key characteristic of ISDN is that it is a digital network. However, many of the devices
and networks with which an ISDN user needs to communicate are not digital but analogue.
In order for these two types of device to communicate, the information that they are
exchanging must be converted from one form to the other.
In fact, except for data calls between computers to across the ISDN network, almost all
other types of calls - voice, fax, modems - will all involve some kind of conversion from
digital to analogue, or vice versa.
Much of this conversion takes place without the user's knowledge or intervention and is
handled by the networks and devices involved. However, there are instances where an
understanding of what is involved will assist in making successful connections and
diagnosing problem areas.
You need to pay careful attention to the requirements of the ISDN device in use,
particularly when sending and receiving faxes. This section provides the background to the
various scenarios involved, and the practical implications for the different types of ISDN
device that are available.
Voice over ISDN
ISDN is a Digital network. Everything (including sounds such as voice and modem
signals) is carried as a stream of bits.
This means that ISDN telephones need to be able to digitise and "un-digitise" sounds. This
is performed by a device called a CODEC (Cod
er-Decoder) which is located inside the
telephone. The CODEC translates the sounds into bits in one direction, and translates bits
into sounds in the opposite direction.
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