Eicon Networks V8.3 Manual de servicio descargar pdf (Pagina 90)

If application problems occur; for example, you cannot connect to a specific number, the application returns an

error, the application does not receive notifications of incoming calls, or any other failure at the application

layer, Dialogic

Diva

Media Board and driver debug traces are required to analyze the problem.

To create the required driver trace files, execute the following command: /usr/lib/opendiva/divas/Trace,

select the appropriate trace profile and activate the trace daemon.

To stop the Diva Trace Wizard, execute /usr/lib/opendiva/divas/Trace again and select Stop trace

daemon and compress trace file. The Diva Trace Wizard will inform you about the location of the trace file.

You can use /usr/lib/opendiva/divas/divactrl ditrace -i ditrace.bin >tracefile.txt to convert the binary

trace file into a text file.

The divactrl package contains a D-channel trace tool that allows you to capture D-channel messages and

monitor the layer 1 and layer 2 states of the ISDN interface on the selected Dialogic

Diva

Media Board. It

operates in two modes: trace mode and monitor mode. In trace mode, the D-channel monitor serves as ISDN

diagnostic or trace tool. Its output can be traced for different events allowing you to create your own monitoring

tools.

Dialogic® Diva® Trace Wizard

D-channel trace and health monitoring utility

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Eicon Networks V8.3 Manual de servicio Pagina 90