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DIVA T/A ISDN Modem User’s Guide
◆
Page 131
Troubleshooting the DIVAT/A
This section provides information that will help you to troubleshoot DIV AT/A problems.
•
For information on the DIVAT/A’s LED status indicators, see page 132.
•
To read about common problems and their solutions, see page 134.
•
To capture a memory dump of the DIVA T/A, see page 136.
When Isolating Problems
When isolating problems, consider the following questions:
•
Were any changes recently made to the configuration or setup that might affect the
DIVAT/A's performance?
•
Does the problem occur while attempting to connect to a remote device for the first
time?
•
Is this a consistent problem that you can duplicate?
- DIVA T/A ISDN Modem 1
- User’s Guide 1
- Contents 3
- Page 4 4
- Installation Requirements 6
- ISDN Cable 7
- Page 8 8
- Page 9 9
- Page 10 10
- Page 11 11
- Windows 95 (OSR2) 12
- Page 13 13
- Windows 98 14
- Page 15 15
- Windows NT 4.0 16
- Page 17 17
- Page 18 18
- Windows NT 3.51 19
- Installing the DIVA Software 20
- Page 21 21
- Page 22 22
- Page 23 23
- Page 24 24
- Page 25 25
- on page 28 27
- Page 28 28
- Page 29 29
- Page 30 30
- Page 31 31
- Windows 95/98/NT 32
- Introduction 33
- The Profiles Window 35
- About Configuration Profiles 36
- Page 37 37
- General Tab 38
- Setting Description 39
- Phone Port Tabs 41
- Parameter Description 42
- Second Number 43
- Data Tab 44
- BACP Tab 46
- X.25 Tab 48
- Fascicle VIII.2, Rec. X.2 50
- Advanced Tab 51
- Voice to PC Tab 53
- Page 54 54
- Page 55 55
- Select To perform this Action 57
- Page 60 60
- Page 61 61
- Protocol Tab 62
- Location Tab 63
- Phone Lines tab 64
- Page 71 71
- Page 72 72
- The VT100 Configuration Tool 73
- Key Function 74
- Parameter Description 76
- From the main menu, select 77
- ‘Advanced ’ 77
- and press Enter 77
- Updating Firmware 79
- Macintosh (System 7 or Later) 81
- Other Operating Systems 82
- Page 83 83
- Using the DIVAT/A 84
- SecurID Connectivity 85
- Dialing with Multilink PPP 86
- Page 87 87
- Establishing a Connection 88
- Windows 95/98 89
- Page 90 90
- Page 92 92
- Page 93 93
- Page 95 95
- Windows 3.x 96
- Page 97 97
- Page 98 98
- Page 99 99
- Page 100 100
- Using the DIVA T/A 100
- Page 101 101
- Page 102 102
- Page 103 103
- Analog Device Support 104
- Calling Features 105
- Call Hold 106
- Call Waiting 107
- If... Then 108
- Click here to 108
- DIVA T/A 108
- United Arab Emirates 110
- Page 111 111
- Page 112 112
- Call Forwarding 113
- Page 114 114
- Page 115 115
- Page 116 116
- Three-party Conference Call 117
- Terminal Portability 118
- Quick Reference 119
- Page 120 120
- Phone Ports 121
- Page 122 122
- Multiple Subscriber Numbering 122
- Page 123 123
- Page 124 124
- Page 125 125
- Page 126 126
- Page 127 127
- Page 128 128
- ISDN Line Termination 129
- Page 130 130
- Troubleshooting the DIVAT/A 131
- B1, B2 LEDs 132
- Link LED 132
- Phone LEDs 133
- TX-RX LED 133
- Fault LED 133
- Power LED 133
- Common Problems 134
- Page 135 135
- Troubleshooting the DIVA T/A 135
- Dumping the DIVAT/A Memory 136
- Billing Interval Example 137
- Firmware Specifications 138
- Hardware Specifications 139
- Technical Support 140
- Page 141 141
- Limited Warranty 142
- Product Comment Form 143
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