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DIVA T/A ISDN Modem User’s Guide 113

Dumping the DIVA T/A Memory

If a software fault condition occurs while you are using the DIVA

T/A, you need to capture a memory dump of the DIVA T/A. The

following events are symptomatic of a software fault condition:

•

all connections are dropped

•

FAULT LED is on

•

the DIVA T/A does not respond to AT commands, even after exiting

and restarting the terminal-emulation program

Follow the steps below to obtain a DIVA T/A dump:

If the DIVA T/A is responding to AT commands go to step 2;

otherwise do one of the following:

•

If the Fault LED is off, reset the box, then go to step 2.

•

If the Fault LED is on, reset the PC, then go to step 2.

Type AT$Z, and press Enter.

Type at@dump (this command is case sensitive) and press Enter.

The system responds with the following display:

Please start XMODEM reception of dump file

Use the XMODEM or 1K-Xmodem (faster) transfer protocol

built into your terminal-emulation program to receive the dump

file. After the transfer is complete, a message similar to the

following is displayed:

Dump completed (539104 bytes sent)

If the transfer appears complete but no message is displayed,

press Enter until the message is displayed.

Type AT and press Enter, then type at@quit (this command is

case sensitive) and press Enter again to restart your DIVA T/A.

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Eicon Networks DIVA T/A ISDN Modem Guía de usuario Pagina 113